Privacy Policy

1Introduction

Welcome to Amvina Spa ("Amvina Spa," "we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.

This policy applies to amvinaspa.com and its subdomains, our landing pages and forms, and the communications you receive from us by email, phone, or text message.

By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2Information We Collect

We collect information in order to provide and improve our services to you.

Information you give us

• Name
• Email address
• Phone number
• Business or salon name and location
• Details you share about your salon, chairs, or project
• Order and billing information (payment card details are handled by our payment processors and are not stored by us)

Information collected automatically

• Browser type and version
• Device type and operating system
• IP address and approximate location
• Pages visited, time on page, and referring URL
• Advertising and campaign identifiers, such as UTM parameters and click IDs

Information from third parties

We may receive information about you from advertising and analytics platforms, and from the scheduling and customer-management tools we use to book consultations and manage orders.

3How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To process orders and transactions, and manage your account
• To schedule, confirm, and follow up on consultations and calls
• To communicate with you, including responding to inquiries and sending updates about your order
• To improve our website, products, and customer support
• To send marketing communications, such as promotions and newsletters, where permitted
• To measure and improve the performance of our advertising
• To detect, prevent, and address fraud, abuse, or technical problems
• To comply with our legal obligations

4Text Message Communications

If you provide your phone number and consent to receive text messages, we may send you appointment reminders, order updates, and — where you have opted in — promotional messages.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for assistance.
• Consent to receive text messages is not a condition of any purchase.

5Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our site, analyze traffic, and measure and personalize advertising. These include:

• Essential cookies required for the website to function
• Analytics cookies that help us understand how visitors use our site
• Advertising cookies and pixels from partners such as Meta (Facebook and Instagram) and Google, used to measure ad performance and show you relevant ads

You can disable cookies through your browser settings, though some features of our website may not work properly as a result. You can also opt out of interest-based advertising through your Google and Meta ad settings.

6How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

• With your consent
• With service providers who help us operate — including hosting, payment processing, scheduling and customer management, email and text delivery, shipping, and analytics — who may use it only to provide services to us
• With advertising and analytics partners, in the form of identifiers used to measure and improve our advertising
• When required by law, such as to comply with a subpoena, court order, or other legal process
• To protect the rights, property, or safety of Amvina Spa, our customers, or others
• In connection with a business transaction, such as a merger, acquisition, or asset sale

As stated in Section 4, mobile opt-in data and consent are never shared for any of these purposes.

7Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your personal information
• Request deletion of your personal data, where applicable
• Opt out of marketing emails using the unsubscribe link in any message
• Opt out of marketing text messages by replying STOP

To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before acting on your request.

9Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you additional rights:

• The right to know what personal information we collect, use, and disclose
• The right to delete personal information we have collected from you
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information for cross-context behavioral advertising
• The right not to receive discriminatory treatment for exercising any of these rights

We do not sell personal information for money. Our use of advertising cookies and pixels may, however, be considered "sharing" for cross-context behavioral advertising under California law. To opt out, you can disable advertising cookies in your browser, send a Global Privacy Control (GPC) signal, or contact us using the details below.

10Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

11Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to remove it.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the website after changes take effect indicates your acceptance of the updated policy.